Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
Do you offer customization?
Yes! Many of our items can be personalized. Customization options are listed on each product page. If you have a special request or question, feel free to message us before placing your order.
Can I return or exchange my order?
Because many of our items are made to order and/or personalized, all sales are final and non-refundable. We do not accept returns or exchanges.
However, if there is any issue with your order, please contact us, we’re always happy to help and will do our best to resolve the situation.
How long does it take to process an order?
Orders are typically processed within 2–5 business days before shipping. Processing times may vary depending on the product and customization. Please check the item description for full and specific details.
Custom and personalized orders
International shipping availability depends on the product. Shipping options and estimated delivery times are shown during checkout.
Custom and personalized orders
Cancellations are accepted within 12 hours of purchase, unless the item has already entered production. Customized items cannot be canceled once production has started.
Do you add new products?
Yes! We regularly update our shop with new designs and products, so be sure to check back often or favorite our shop to stay updated ✨